Mark Mahmood's Professional Portfolio
About Me
I am a dynamic, versatile, and vision-driven Project Management Specialist with over 20 years of global project management experience across various sectors, including healthcare and IT. I specialize in streamlining operational procedures, agile project delivery, and client relationship management. Known for delivering client-focused solutions and building lasting relationships to drive long-term business growth.
Core Skills & Expertise
Project Management: Expert in leading cross-functional teams to deliver complex projects on time and within budget using Agile, Scrum, and Waterfall methodologies.
Leadership: Proven track record in coaching, mentoring, and guiding teams toward achieving organizational goals while maintaining a strong focus on personal and professional development.
Client Relationship Management: Skilled in building and maintaining long-term partnerships with clients, ensuring their needs are met and their expectations exceeded.
Communication: Strong communicator capable of delivering clear, actionable messages to stakeholders and teams at all levels.
Technology: Proficient in using modern project management tools like Jira, Azure DevOps, and MS Project, as well as data-driven decision-making platforms such as Power BI.
Certifications
Leadership & Management
- Foundations of Leadership Certificate 1 & 2, National Society of Leadership and Success (NSLS), May 2022
- Certified ScrumMaster (CSM), Scrum Alliance, Nov 2020 (Expired Sep 2022)
- Coaching for Results, LinkedIn, Jul 2020
- Leading without Formal Authority, LinkedIn, Jul 2020
- Delivering Results with a Business-focused PMO, LinkedIn, May 2020
- Supervisory Certificate, Kent State University, Nov 2015
Project Management & Agile
- PMP Exam Preparation Course, Project Management Academy, Jul 2016
- Agile Project Management with Microsoft Project, LinkedIn, Mar 2020
- Agile Foundations, LinkedIn, Feb 2020
- Agile at Work: Building Your Agile Team, LinkedIn, Feb 2020
Food Safety & Health
- Certified Food & Safety Manager, National Registry of Food Safety Professionals (NRFSP), May 2021 – May 2026
Technology & Data
- SQL and Relational Databases 101, Cognitive Class, May 2021
- Learning Azure DevOps, LinkedIn, Feb 2020
- HTML Essential Training (2017), LinkedIn, Apr 2020
Career Development
- The Six Morning Habits of High Performers, LinkedIn, Jul 2020
- Working with Difficult People, LinkedIn, May 2020
- Managing Career Burnout, LinkedIn, May 2020
Professional Experience
Project Management Specialist
- Led and managed various high-impact projects, driving efficiency and achieving a 30% reduction in costs through the migration of enterprise systems to the cloud and improving system scalability by 40%.
- Expert in Agile, Scrum, and Waterfall methodologies.
IT Project Manager
- Successfully managed multiple IT and software projects, focusing on the seamless migration of 1,200+ .NET applications to the cloud using Microsoft Power Apps, on time and within budget.
- Provided leadership and coordination across diverse teams to meet business goals.
Training & Development Specialist
- Developed and implemented tailored training programs that improved employee productivity, system adoption, and cross-departmental collaboration.
- Applied ERP and MRP solutions to streamline processes.
Education
Strayer University
Master of Science (MS) in Management
Dec 2023 - Dec 2025
Grade: 3.85
Activities and Societies: Dean's List
Northcentral University
Doctor of Business Administration (DBA) in Business Administration and Management, Leadership
2020 - 2023
Grade: 3.7 GPA
Strayer University
Master of Business Administration (MBA) in Project Management
2017 - 2020
Grade: 3.8 GPA
Activities and Societies: College Ambassador, Dean's List
College of Health and Medical Technology
Bachelor’s Degree in Clinical Laboratory Science/Medical Technology/Technologist
2002 - 2006
Activities and Societies: Student Union President
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